February 12, 2023 3 min read

When purchasing a Segway Ninebot electric scooter, whether it be brand new, refurbished or used, you have the option to ‘bind’ the scooter through the Segway E-Scooter App. 

Ninebot scooters, when brand new, require activation, basically it needs to be registered through the Segway E-Scooter App first before usage. Of course, this isn’t necessary to use the scooter, but it provides great additional features through the app. 

As the original owner, you can choose to keep the scooter bound to you which means you are automatically connected to it through Bluetooth to check mileage/battery estimated percentage etc. 

Having your Segway Scooter binded to the app unlocks a range of great features such as switching riding modes and changing coloured lights, unlocking units, viewing mileage, and tracking speed and battery levels, the Segway-Ninebot app is invaluable for any Segway-Ninebot owner.

 It’s important to note that all of these great features are still accessible even if you aren’t bound to the scooter. If you buy or borrow a scooter that is bound to someone else you can still connect to the Segway Ninebot App via Bluetooth and take advantage of all the app's capabilities. 

 Binding a Segway Ninebot electric scooter to the app simply gives you the ability to name it whatever you’d like AND access the app's features. But you can still connect and not bind the scooter, while still using the app to its full potential.

 The great part about this is you may choose to unbind at any time. so if you own multiple e-scooters or want to sell your Segway Ninebot E-Scooter you can do so without hassle. 

 Should I unbind or stay bound? 

It’s entirely up to you! If you don’t plan on naming the scooter then you can stay unbound, this will in no way impact the performance of your electric scooter. 

 If you do want to use the great features of the Segway electric scooter app then you should stay bound otherwise you won't have access to all its features (such as naming the Segway Ninebot electric scooter).

Either way, if you bind or don’t bind your Segway Ninebot electric scooter to the Segway Ninebot App you can still use all of the features on the app by connecting through Bluetooth. 

When to unbind my Electric Scooter? 

If you’re planning on selling the electric scooter or giving it away as a gift then you should unbind the scooter so that the next user can connect their phone and get full access to the app.

 When you’re thinking about selling we suggest that you wait until you’re ready to make the sale or give the gift to unbind the scooter, that way it's still registered to your phone until the transaction is finalized. 

These are the steps to unbind your Electric Scooter from the Segway E-Scooter App: 


This step applies to all Segway Ninebot electric scooters.

  1. Select the menu button.
  2. Select unbind option.
  3. Select the verify option.
  4. Enter the code that was sent to your email or phone.
  5. Select the confirm to unbind button.

What if your E-Scooter is bound to someone else upon purchase? 

Not to worry, it doesn't affect the functionality of the scooter or hinder it. You can connect via BlueTooth but cannot access some minor functions such as naming the scooter for example. 

If you’re purchasing from an individual or certified reseller be sure to ask if it is unbound before completing the purchase. If it’s not then be sure to remind the seller to unbind the electric scooter from the app. 

In any case, email T-Dot Wheels and we will assist in unbinding through Segway.The majority of Certified Pre Owned electric scooters are found to be bound, but wetry our best to ensure it is not beforehand.

 If your scooter is currently bound to its previous owner or if you have any concerns regarding binding/unbinding your e-scooter please reach out to us today athttps://tdotwheels.com/pages/contact-us-1 


To get the Segway App for your scooter check out the links below: 

Apple App Store:https://apps.apple.com/us/app/segway-ninebot/id1484302191 

Google Play:https://play.google.com/store/apps/details?id=com.ninebot.segway&hl=en_CA&gl=US 

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