Bind or Unbind - Segway Ninebot Electric Scooters - Non Owner Connection

When purchasing a Segway Ninebot electric scooter, whether it be brand new, refurbished or used, you have the option to ‘bind’ the scooter through the Segway E-Scooter App. 

Ninebot scooters, when brand new, require activation, basically it needs to be registered through the Segway E-Scooter App first before usage. Of course, this isn’t necessary to use the scooter, but it provides access to some enhancement opportunities that may require being bound to the app. 

Regardless of whether you are bound to the scooter as the original owner or not, as long as the scooter is connected to the app via bluetooth, you will be able to check mileage/battery estimated percentage and will have full access to all great functions that are available on the app etc. 

When connected to the app, you are exposed to a range of great features such as switching riding modes, changing ambient lights (for applicable models like the Ninebot E25A) locking and unlocking the unit, viewing the mileage, tracking activities, checking the battery levels, locking and unlocking the motor, contacting segway official support, and much more... the Segway Ninebot app is invaluable for any Segway Ninebot owner.

Binding a Segway Ninebot electric scooter to the app also gives you the ability to name it whatever you’d like AND access the enhancement opportunities, which typically requires a level of technical knowledge to be able to achieve safely and successfully

A good thing to mention is that you may choose to unbind at any time, so if you own multiple e-scooters or want to sell your Segway Ninebot E-Scooter you can do so without hassle. 

Should I unbind or stay bound? 

It’s entirely up to you! If you don’t plan on naming the scooter then you can stay unbound, this will in no way impact the performance of your electric scooter. 

If you do want to access the advanced features of the Segway electric scooter and name it something you'd prefer, then you should stay bound or try to bind otherwise you won't have access to all its features (such as naming the Segway Ninebot electric scooter).

Either way, if you bind or don’t bind your Segway Ninebot electric scooter to the Segway Ninebot App you can still use all of the features on the app by connecting through Bluetooth. 

When to unbind my Electric Scooter? 

If you’re planning on selling the electric scooter or giving it away as a gift then you should unbind the scooter so that the next user can connect their phone and get full access to the advanced features mentioned above.

When you’re thinking about selling we suggest that you wait until you’re ready to make the sale or give the gift, to unbind the scooter, that way it's still registered to your phone until the transaction is finalized. 

Follow the steps below with this video guide to unbind your electric scooter: 

This step applies to all Segway Ninebot electric scooters that are bluetooth compatible.

1. When connected to the app and in the interface,
2. Scroll to the bottom to see "More Options".
3. When in the next interface, scroll down until you see "unbind"
4. Follow the prompts to successfully unbind
5. If you see "Non-owner connection at the bottom" this means you are not the registered owner, however for users who obtained their scooter via recognized channels and have proof of payment, you can use our unbind service here.

What if your E-Scooter is bound to someone else upon purchase? 

Not to worry, it doesn't affect the major functionality of the scooter or prevent it from operating as it should. You can connect via Bluetooth but may not be able to access some advanced features such as naming the scooter for example. Most segway ninebot electric scooters in used/refurbished condition are sold bound to the previous owner, you just have to make sure you buy from an authorised reseller or from a reputable seller as they would be able to help you get it unbound.

In any case, you can take advantage of our unbinding service and we will assist in unbinding through Segway. The majority of Certified Pre Owned electric scooters are found to be bound, but we try our best to ensure it is not beforehand. 

If your scooter is currently bound to its previous owner and you are looking to get it unbound, you can do so here.

To get the Segway App for your scooter check out the links below: 

Apple App Store

Google Play